Can one company build my business software, website and mobile app?
Yes. One development company can plan and build business software, a website and a mobile app as parts of a connected project. Digital Solutions offers these services. The first decision is which parts your business actually needs and how they should share information.A connected approach can reduce repeated data entry,…
What should I prepare before asking for a custom software quote?
You do not need a complete technical specification before asking for a custom software quote. You do need enough information to explain your business problem, the people involved and the result you want. The clearer that starting point is, the easier it is to identify what needs further investigation.Bring one…
How do I choose a software developer for my Huntingdon business?
Choosing a software developer for a Huntingdon business starts with understanding the work your system needs to support. A nearby supplier can be convenient, but a useful comparison should also cover experience, communication, ownership and ongoing support.What problem do you need to solve?Describe where time is being lost today. Perhaps…
Are Your Christmas Opening Hours Correct Across Your Website and Google?
Customers planning a Christmas visit need to know when you are actually open. A normal weekly timetable can be misleading when the business closes early, takes extra days off or runs different hours between Christmas and New Year.
What Should We Receive When a Software Project Is Finished?
A finished software project should leave your business able to use the agreed system and understand how it will be supported. The handover needs to reflect the contract and project scope, rather than relying on an informal promise to send a few files later.
How Can We Remove a Former Employee’s Access to Our Business Software?
Removing a former employee’s access is easier when the business knows which accounts, devices and connected services they used. A written leaving process helps avoid relying on one person remembering every login at the end of a busy day.
Can We Control Which Business Records Each Employee Can See?
Yes, a bespoke business system can be designed around the access different people need. The useful starting point is the work itself: which records someone should read, which actions they should take and which information should remain outside their role.
What Happens to Our Software If Our Developer Stops Trading?
A software system can become part of everyday work long before anyone asks what would happen if its developer became unavailable. It is worth discussing continuity while you can still agree responsibilities and collect the information needed to support the service.
How Do You Protect Our Business Data in a Bespoke Software System?
Protecting business data starts with understanding what the system holds, who needs it and how it moves between staff, customers and other services. A customer address book, financial workflow and site inspection app can have different requirements. Security should form part of the agreed project from the beginning.
Can we track customer complaints from the first message to resolution?
Yes, a complaint record can bring together the issue, communication, owner and agreed next action.
Can staff use our business system in different languages?
Yes, an application can provide interface text in selected languages.
Can our software highlight jobs that are going over budget?
Yes, a job dashboard can compare an agreed budget with recorded costs and commitments.
Can we manage several businesses through one software system?
Yes, one application can be designed to support several businesses, but the boundaries need to be explicit.
Can customers download their invoices and reports themselves?
Yes, a customer portal can provide permitted documents in one place.
Can software help us track materials used on each job?
Yes, staff can record materials against the job where they were used.
Can we give different customers their own prices and discounts?
Yes, pricing rules can be linked to customer accounts, groups or agreed contracts.
Can our system show when a customer last heard from us?
Yes, a customer history can show recorded calls, emails, messages and other contact.
Can software help us manage waiting lists and cancelled appointments?
Yes, a waiting list can record customers seeking an earlier or otherwise unavailable appointment.
Can we record a customer’s signature when work is completed?
Yes, an application can capture a signature alongside the completion record.
Can staff scan a QR code to open an equipment or job record?
Yes, a QR code can point staff to a particular record or lookup screen.