Yes, software can show an agreed charge, the deposit received and the balance remaining. The records should distinguish a requested payment from one confirmed as received. This helps staff avoid treating an unpaid deposit request as a completed booking condition.
How could this work in practice?
A customer order could show its total, deposit requirement, payment references and remaining amount. Staff can identify orders awaiting payment and record an agreed next action. Where a payment provider is connected, the connection needs clear rules for matching transactions.
What needs to be agreed before development?
Define cancellations, refunds, part-payments and changes to the order value. Confirm which system controls the financial record and how staff reconcile differences. Payment collection and accounting connections depend on the selected products and should be scoped before development.
What should we check before using it?
Test failed payments, repeated notifications and refunds after a balance has been paid. Give authorised staff an exception view for unmatched transactions. A clear payment history is more useful than a single paid or unpaid indicator.
How can Digital Solutions help?
Digital Solutions can review your current process and scope the development needed for your business. Book a free 15-minute software review or visit https://www.digitalsolutions.help/.