Subscription-based platforms need clear rules for access throughout a customer’s relationship with the service. The first release should cover the normal journey and the less comfortable moments: a failed payment, a downgrade or a cancellation.
Explore our SaaS development services to discuss how this could fit your business.
Plan the subscription lifecycle
- Define when access starts and ends
- Decide how upgrades and downgrades affect features
- Specify payment failures, reminders and cancellation handling
During our free 15-minute software review, we look at your main issues, the processes that require a lot of manual work and what would best fit your company. A typical form, record or example of a repeated task helps make that conversation practical.
Questions and answers
Can users change their subscription?
Yes, if included in the scope. Agree when the change takes effect, what happens to stored information and how billing is handled.
Should all planned subscription tiers launch together?
Not necessarily. A simpler initial offer can be easier to explain and test. Additional tiers should respond to a clear customer need.
How much would this cost?
Cost is an important part of the decision. We price the project according to the work required to build your agreed solution. Features, user roles, connections to other systems and testing all affect that work, so we discuss the requirements before quoting.
Who owns the finished software?
Our clients own the software, source code and their app store accounts where an app is part of the project. Ownership and handover are set out in the agreement. Any external services or licensed components have their own terms.
Discuss the process you want to improve
Tell us where work gets repeated, delayed or passed between people. We will use the review to understand the issue and consider a practical next step for your business.