Some app-like services can run in a web browser without requiring an app store download. A web application or progressive web app can be worth considering when easy access through a link matters to your audience.
What is a progressive web app?
A progressive web app uses web technology with features that can make it behave more like an installed application. Depending on the implementation and the browser, these can include installation, cached content and notifications. Those features are not universal guarantees. Check the exact devices and browsers your customers use, especially when offline work or device access is essential.
When might browser access help?
- Customers need an occasional booking or account task.
- A service is shared through links or QR codes.
- Visitors should try the service before installing anything.
- The main task works well with web capabilities.
An installable experience does not remove the need for a useful product. Clear navigation, reliable account handling and understandable feedback remain important whether the user opens a browser or a store-distributed app.
Questions and answers
Is a progressive web app just a normal website?
It uses web technology, but may add particular application features. Define the required behaviour rather than relying on the label alone.
Will it work offline?
Offline behaviour must be designed for the agreed tasks. Cached information, new submissions and later synchronisation need separate consideration.
Can it replace every mobile app?
No. Device capabilities, platform behaviour and user expectations can make a native or cross-platform app more suitable for some requirements.
Where can we check the technical possibilities?
The MDN progressive web app documentation explains the approach. A project review should then check your specific requirements on representative devices.
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