Custom software can reduce operational costs where it removes repeated handling or makes a time-consuming task easier. The business case should start with your actual workload and include the cost of building and operating the solution.
Explore our custom software development services to discuss how this could fit your business.
Measure the process before and after
- Record how often the task happens and how long it takes
- Identify corrections, chasing and duplicated entry
- Compare results after staff have adopted the new workflow
During our free 15-minute software review, we look at your main issues, the processes that require a lot of manual work and what would best fit your company. A typical form, record or example of a repeated task helps make that conversation practical.
An example from our work
Terry’s Fire Survey Systems project provides an example of improving inspection administration and reporting. The useful lesson is to target a real recurring task and assess the result.
See our projects or read Terry’s Fire Survey Systems story.
Questions and answers
Does time saved always mean a lower wage bill?
No. It may create capacity for other work rather than reduce expenditure immediately. Be clear about whether the benefit is cash saved, extra capacity or improved service.
How can we estimate the value of an improvement?
Use your task volumes and staff time, then include development and operating costs. Treat estimates as assumptions until measured results are available.
How much would this cost?
Cost is an important part of the decision. We price the project according to the work required to build your agreed solution. Features, user roles, connections to other systems and testing all affect that work, so we discuss the requirements before quoting.
Who owns the finished software?
Our clients own the software, source code and their app store accounts where an app is part of the project. Ownership and handover are set out in the agreement. Any external services or licensed components have their own terms.
Discuss the process you want to improve
Tell us where work gets repeated, delayed or passed between people. We will use the review to understand the issue and consider a practical next step for your business.