A shared-care app could show agreed responsibilities and who is expected at each visit. It should distinguish a planned task from one someone has confirmed completing.
Owners need a way to approve changes to instructions and decide who may view or edit records. Messages about a concern should follow an agreed contact process, rather than disappearing into a general activity feed. Private access details need restricted visibility.
Pilot a simple weekly rota and test a missed task and a last-minute replacement. Keep important care instructions dated and current. The app can support coordination between the people involved, but it should not diagnose an animal's condition or imply that posting an update replaces direct contact when a concern requires attention.
Related reading: Customer Portal Development.