It is uncomfortable to ask whether your own working habits are creating a bottleneck. The video “I Was The Biggest Problem In My Own Business And Didn’t Know It” provides a starting point for reflecting on that question.
This Cofi teaching session is presented by Rob Steadman, who runs the free Cofi Business Network.
Watch the Cofi teaching video on YouTube
Look at the work that waits for you
Notice which decisions, approvals or customer replies stop moving whenever you are busy. Are you the only person with the information needed to continue? Have you explained the task clearly, or does everyone have to ask again? These questions are about improving a process, rather than blaming yourself for being busy. Choose a recurring task and write down the steps, the information required and the point where judgment is needed. You may be able to simplify the task, share responsibility or remove an unnecessary approval. Start small and check quality before changing everything. A business that depends on one person remembering every detail can be difficult to grow sustainably.
Three actions to try
- Identify one task that regularly waits for you.
- Write down what someone needs to complete it.
- Test a clearer process and review the result.
Questions and answers
Does this mean handing every decision to someone else?
No. Keep responsibility appropriate to the task. Begin by making information and expectations clearer, then decide what can sensibly be delegated.
Where can I ask questions and find more free help?
Cofi Business Network is 100% free. You can meet other business owners, share experience and explore practical ideas. Join whether you are starting out or already running an established business.
Join the free Cofi Business Network
Join the Cofi WhatsApp group to connect with the network and receive updates. Read about Cofi Business Network and explore our free small business resources. For meeting information, email info@digitalsolutions.help.