An accessible-experience platform could help visitors find practical details before making a booking. Useful information may include entrances, toilets, seating, sensory conditions and assistance arrangements, depending on the venue.
Descriptions should come from a named, maintainable source and show when they were reviewed. Visitors need a route to ask specific questions. A broad accessibility badge should not replace the detail someone requires to assess suitability for themselves.
Pilot with venues willing to maintain their information. Test changes such as a lift being unavailable and a booking involving particular assistance. The platform can make access information easier to compare, while the provider should confirm the arrangements it can actually deliver for a specific visit.
Related reading: Events Business Software Solutions.