Pre-ordering could let supporters choose a collection window before the half-time rush. The challenge is matching the number of accepted orders to what each kiosk can actually prepare and hand over.
An ordering system would need outlet-specific menus, stock controls, clear collection points and a staff screen showing preparation status. Payment confirmation should be separate from a message saying an order is ready. Sold-out items and missed collections need agreed handling.
A sensible pilot would involve one outlet and a limited menu. Test what happens when a match runs late, a product becomes unavailable or a payment succeeds but the connection drops. The app should help manage queues without promising a collection time the kitchen cannot meet.
Related reading: Membership and Club Management Software.
