A customer-facing storage app could show suitable unit options and let existing customers manage their bookings. Online availability must reflect the units actually ready to be allocated, including any awaiting inspection.
Access control is a separate integration that needs confirmation with the installed equipment and site procedures. Customers should see their authorised access arrangements and billing status without receiving unrestricted site credentials. Move-out requests need to trigger the appropriate inspection and closure process.
Pilot with one site and test a unit transfer, a failed payment and access revoked after departure. Begin with customer self-service where it fits the operator's existing system. The app should complement site security and staff procedures rather than claiming that every lock can be connected automatically.
Related reading: Customer Portal Development.