A repair marketplace could organise enquiries by item type, location and the problem reported. A customer's description may be enough to request an assessment, but not necessarily to confirm a repair or final price.
Repairers need to explain supported items, collection options and assessment charges where applicable. Quotes should distinguish diagnosis from authorised work. Customers need a clear record when additional parts or changes require approval.
Start with one repair category and test an item found beyond repair after inspection. Include a customer declining a revised quote. The platform can support introductions and work tracking, without promising that every item can be repaired or presenting a reported symptom as a verified technical diagnosis.
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