How Custom Software Helped Force One Grow Without Expanding Their Office Team

Custom Software Development That Supports Business Growth

Growing a business should create opportunities. But when every new job brings more paperwork, growth can put increasing pressure on the office team.

For Force One, a suction excavation business working in the construction industry, expanding operations meant more staff records, vehicle checks, site information and administration.

Digital Solutions built a bespoke mobile app and office management platform to connect their teams and make that workload easier to manage.


The Problem: More Work Meant More Office Staff

As Force One grew, the office had more information to collect, check and process.

More site teams and vehicles meant more:

  • Vehicle inspections and daily checks
  • Site audits and records
  • Staff timesheets and driver hours
  • Expense submissions
  • Holiday requests
  • Company information to distribute

Handling the growing workload meant recruiting additional office staff. That would also mean finding a larger office to accommodate them.

Finding suitable staff was not easy. Recruitment and premises were becoming obstacles to growth.

Force One needed to increase the capacity of its existing office team, rather than simply add more people to handle more administration.

The Solution: Connect Site Teams Directly to the Office

Digital Solutions developed a branded staff mobile app and a central office management platform, built around Force One’s everyday operations.

We moved key forms and administrative tasks into the app, giving staff a structured way to submit information from wherever they were working.

The office platform brought those records together, reducing the need to collect information through separate channels and transfer it manually.

The solution focused on making the connection between site and office simpler, so the existing team could manage a growing operation more efficiently.

What We Built

Digital Vehicle Checks

Staff could access vehicle details and complete daily truck, van and LGV inspection forms through the app.

This gave vehicle records and checks a consistent place within the business system.

Site Audits and Records

Digital site audit forms allowed teams to capture information while working on-site and bring it into the office management environment.

Timesheets and Driver Hours

Dedicated functions for staff timesheets and driver hours brought working-time records into the same platform.

Expenses and Holiday Requests

Staff could submit expenses and holiday requests through the app, giving the office a central route for managing these everyday administrative tasks.

Company Policies and Staff Resources

We included company policies, toolbox talks and staff resources, allowing employees to access useful information directly from their phones.

Office Management Dashboard

The office platform included functions for managing users, job numbers, job scheduling, timesheets, expenses and holiday information.

It gave the office team a central environment connected to the staff app.

The Result: A Stronger Foundation for Growth

Force One gained one connected platform for site records, vehicle checks and staff administration.

By bringing submissions and information together, the system reduced the manual handling involved in supporting teams across the business.

The office team had a more organised way to manage the workload, while staff had direct access to the forms and resources they needed.

The platform helped address the administrative pressure behind the need for more office staff and larger premises—giving Force One a more scalable way to operate.

Why Custom Software?

Hiring more people is not always the only way to increase capacity. Sometimes, the first step is to improve how work reaches the people already doing it.

Force One needed several functions to work together: vehicle checks, site audits, timesheets, expenses, holiday requests and staff resources.

Digital Solutions built those functions into a bespoke platform designed around their business.

Custom software can help you:

  • Reduce repeated data entry
  • Connect site teams and office staff
  • Organise forms and records centrally
  • Give employees direct access to information
  • Reduce time spent chasing submissions
  • Support growth with more efficient processes

Is Administration Holding Back Your Growth?

Does every increase in work seem to mean another person in the office?

Before expanding your team or moving premises, explore whether better software could help your existing staff manage more effectively.

Digital Solutions builds custom business software, mobile apps and workflow systems around the way your business works.