A referral commission system could connect an eligible introduction to the sale and the agreed commission rule. The business must define when commission is earned, approved and payable.
Rules may depend on completed payment, cancellations or a specified attribution period. Referrers should see their own approved records without accessing private customer or competitor information. Adjustments need a clear reason and history.
Start with one commission arrangement and work through examples agreed by the business. Test a refunded sale and two people claiming the same introduction. The software can calculate and prepare reviewable records, while the actual contractual, tax and payment arrangements need confirmation by the responsible business and its advisers.
Related reading: Purchase Order and Supplier Management Software.